Frequently Asked Questions
What’s the difference between a psychic, mediumship, and soul reading?
A psychic reading focuses on your current energy, patterns, and potential path forward. It often explores relationships, decisions, and the energy around you right now.
Mediumship is about connecting with loved ones who have passed. I open the space and see who steps forward. It often brings comfort, perspective, and emotional healing.
A soul reading goes deeper into purpose, past life influences, karmic patterns, and spiritual alignment. It’s about tuning into your higher self and remembering why you’re here—what you’re growing through, what’s guiding you, and how it all weaves together.
You don’t need to choose. I work across all three. Your reading will unfold based on what you’re most ready to receive.
I’ve never had a reading before. What should I expect?
There’s nothing you need to prepare. I’ll begin by tuning into your energy and we’ll follow what comes through. You’re welcome to ask questions or simply receive. Most people leave feeling lighter, seen, and deeply supported.
Can I ask questions?
Yes. You can ask about any area of life, or let the session flow naturally.
Will a specific loved one come through?
I can’t guarantee who will step forward, but it’s often the person you’ve been thinking of. Sometimes someone else comes through first to help open the link. Multiple loved ones may also show up. Whatever happens is guided by what’s most needed in the moment.
What if I cry or feel overwhelmed?
That’s totally okay. These sessions can bring up a lot. There’s no need to hold it together. However you show up is welcome.
Do I get a recording?
Sessions are not recorded by me, but you may request permission to record your own 1:1 session for personal use. Written consent must be given before the session begins.
Recordings are not permitted for group classes, circles, or workshops.
What if something doesn’t make sense right away?
Some things land instantly. Others settle in over time. It’s completely normal for insights to unfold after the session. If you’re unsure about something that came through, you’re welcome to get in touch.
Can I book a session for someone else?
If someone truly wants a session, they’ll usually book it themselves. My work resonates most when the person receiving it feels ready and open.
If you'd like to gift a session, I suggest letting them explore my work first to see if it aligns.
What’s your cancellation policy?
You can cancel or reschedule up to 24 hours in advance via the booking system. Sessions cancelled within 24 hours or missed entirely are non-refundable and can’t be rescheduled.
I have more questions. Can I contact you?
Yes. Feel free to reach out via the contact page or email dianne-thomas-medium@hotmail.com. I’m happy to help.